Success Stories & Testimonials
Learn what instructors and students are saying about Labyrinth Learning solutions.
CASE STUDY - An In-Depth Look:
How to Demonstrate Return on Investment with Measurable Learning
Des Moines Area Community College (DMACC) partners with Labyrinth Learning to meet expectations of a corporate client seeking measurable results - and finds new revenue in the
This case study describes the partnership between Des Moines Area Community College (DMACC) and Labyrinth Learning to create a training solution for Mercer, a global consulting firm with 1,600 employees in Des Moines, Iowa. This successful program is a model for how to implement training programs that demonstrate return on investment for clients and increase proftability for the training organization. Read Full Story
Gateway Technical College Improves Student Test Scores with eLab™ SET
Gateway Technical College prepares students for rewarding careers through more than 65 education programs for health, business, manufacturing, engineering, and service careers. Gateway serves more than 25,000 students who can enroll in an associate degree or technical diploma programs as well as expand their skills with an advanced technical certificate.
The majority of Gateway's core program courses begin with learning and then applying that knowledge in a lab setting and then to real-world projects. Gateway prides itself on teaching the latest methods and technology for careers of today ... and tomorrow.
Ray Koukari, Dean of Business, oversees computer education offered throughout the college. Students arrive with a variety of basic computer skills—some have been using computers for years, while others have little to no experience. We want to ensure that all students demonstrate essential computer skills by graduation.
"The eLab SET solution allows us to place students in the right course, reduce course failure rate, and give us data we wanted to share with accrediting agencies."
Ray Koukari Jr., Dean - Business, Gateway Technical College Read Full Story
Suffolk County Community College Increases Student Performance With Labyrinth Solution
With more than 26,000 students enrolled at three campuses, Suffolk County Community College (SCCC) is the largest community college in New York State. Established in 1959, SCCC now offers two-year degrees, professional certificates, and workforce development programs covering more than 70 programs of study.
Bob Barta and Bob Coffey, instructors in SCCC’s computer education program at the Eastern Campus in Riverhead on Long Island, teach the course Intro to Computer Applications, the most common computer course at Riverhead. Required for business courses and highly recommended for many other programs, the Intro to Computer Applications course serves hundreds of students in multiple classes each semester. Students arrive with a variety of basic computer skills—some have been using computers for years, while others have little to no experience.
"My students are performing measurably better on their practical exams across the board – the same exams they were taking with the old textbook."
Bob Barta, Assistant Professor, Suffolk County Community College Read Full Story
San Bernardino Adult School Enhances Student Learning with eLab™ Online Learning Tool
San Bernardino Adult School, with a diverse student body and a wide variety of courses, wanted to supplement students' computer learning without placing undue financial strain on cash-strapped students. San Bernardino also wanted to increase instructor time available for students - but instructors were already stretched thin.
San Bernardino partnered with Labyrinth to implement eLab Online Assessment & Learning Tool in three computer courses with curriculum based on Labyrinth materials. The school was able to easily integrate eLab into the existing course plans with minimal risk and at an affordable price for students. San Bernardino found that eLab exceeded expectations. eLab's learning tools accelerated student achievement. Automated assessments reduced instructor time associated with grading assignments, tests and quizzes - leaving more time for instructors to spend with students. And web-based access offered greater convenience for everyone.
"By implementing eLab, we have found an economical way of accelerating and extending the learning of our students" says Teresa Loftis, Instructor at San Bernardino. "It is easier for the students and easier for the teachers. I would definitely recommend eLab." Read Full Story
More Customer Testimonials
"Early in April I had a company training scheduled. The day before the training I realized there were no books for the PowerPoint portion. Since this is a one day class I needed to move quickly. I contacted Labyrinth Learning to help me. Jodi Noll and Margaret Young were great in getting me the information I needed for class.
Even though my day was booked and I was hard to reach they went through the extra time and effort to make sure someone got messages to me. With the PDF documents mailed to me, I was able to get the materials prepared for class. This turned out great! I want to thank Jodi and Margaret for their attention and quick response. They provided customer service at its best."
"Your instructor resources are O-U-T-S-T-A-N-D-I-N-G! I'm guessing that you have saved me over 100 hours over the last ten years just with the ability to "personalize" your PowerPoint presentations. Thanks much!"
"It was the first day of a new Quickbooks class when we learned our regular publisher had left us high and dry without a textbook! The department head and instructor were devastated. Fortunately, the instructor searched online and found a great book and eLab solution from Labyrinth Learning. The customer service at Labyrinth was AMAZING. We got everything we needed that same morning, and the students never knew the difference. We are staying with Labyrinth, and we'll definitely order again in the Spring!"
"I have reviewed the book (Welcome to the World of Computers, 3rd Edition) and am now using it in my classroom. My students are enjoying the user-friendly easy-to-follow lessons. I just love the way Windows 7 is introduced. The Skill Builders are perfect! They take the lesson to an even higher level. The interactive exercises are meaningful learning tools.
I really like the upgrade in presentation in this edition."
"The Intro and Advanced MSOffice 2010 books are awesome and with the added bonus of eLab you take the cake! I love the testing capabilities and the students are really doing well!"
"I am very happy with all your Labyrinth materials. I commend you on your Customer Service. I have never been disappointed. And, this is over many years!! You can put me down as a loyal Labyrinth customer."
"I have been teaching with Labyrinth books etc. for more than ten years. I love the way they proceed in a very logical and clear sequence. The students and I love the fact that the ring binders allow us to use them in a confined space."
"I signed up with Labyrinth today to access the online instructor resources. Jeff assisted me in getting registered and accessing the materials. He provided excellent customer service and should be applauded for his patience and caring attitude."
"Jodi Noll's name was given to me by my instructor for an online computer class I am currently taking. I was in need of the New Features FastCard with 180-day Trial Software. I spoke to Jodi on two separate occassions and she was not only very professional, she was also very nice and helpful. I am very satisfied with her help. I am anxious to get my new FastCard in the mail soon. Thank you!"
"I ordered a book from you and I got it in less than 4 days.
Excellent customer service. I will recommend your services to family and friends."
"Your customer service is among the best I have ever had the opportunity of experiencing".
"I am so enjoying the Microsoft Office 2007 Essentials: Revised Edition. I like the way it is structured... simplified, easy to understand. I especially liked Lesson 10 on merging letters because we were able to do it without using Outlook Express. Also, the resource DVD is very helpful."
"Thanks for all your help. The books arrived and I started the students on the next section (Excel). The books are great. They have the same type of hands-on exercises that the old Office 2000 had. The material almost teaches itself"
"Labyrinth texts provide clear and accurate step-by-step instructions and graphics which are easy for students to follow with minimal educator assistance. When recommending or requesting texts I no longer shop around, but go directly to Labyrinth's catalog."
"We, in the business department at Clovis Adult School, have been using Labyrinth's book for our technology classes for over 10 years. We love the step by step instructions that these texts provide and the educators materials that come along with each book. They have and will continue to be an integral part of our curriculum."
"I find the books/manuals published by Labyrinth to be a great recourse that students can use after they leave class and they are affordable."
"The books are very well received and serve to make the courses much easier for me as the Instructor."
"In each case, my students have already expressed that they are receiving a great deal of satisfaction from the explanations, exercises, and extra activates provided in each of these books. Keep up the good work."
"The process of detailed hands on exercises leading to slightly less detailed Skill Builders gives the student a good foundation. Your system of progressing to less detailed Assessments to Critical Thinking where the student has to create the procedures guides the student to a higher understanding. Using the Labyrinth web site to augment my lessons made incorporating their books easy and quick. I would recommend them for adult learners who are working self pace or in a classroom setting."
"I have been teaching since 1973. I have taught elementary, high school, and now college. I have gone through many subjects, many publishers and have never found textbooks that are easier to use in a classroom. I hate to say this, but some of my students say, this is easy. Just get out of the way so I can learn. I have been grateful to find that there are one or two places they need help.
I tried your MS Office text last quarter and both my students and found it wonderful. Your text books are well laid out. They give good instructions with plenty of good hands-on exercises. My students find that they keep up better, even if they miss a class due to illness, etc. The instructor resources are a big help!"
"From my perspective as a Program Coordinator, I am extremely pleased with the Labyrinth books. They provide the basis for many of our non-credit IT classes. The Skill Builders and Assessments are great for hands-on practice and for pacing the classes. Students advancing more quickly than the class in general may complete more of these exercises rather than having to having to wait on the rest of the class."
"Unlike other books I reviewed, Labyrinth's curriculum provides more than just a lesson plan and templates-it's a total learning package that includes online resources, documents, and customized assessments. Our students and staff have been delighted with the outcome; Labyrinth makes my job as a computer training coordinator so much easier! "
"Labyrinth Learning is an outstanding partner for helping us meet our educational objectives. Great student support; prompt technical assistance, and fantastic instructor resources are the main reasons that over 90% of my instructors are using Labyrinth Learning publications in their classes."
"I find directions for completion of exercises with the Labyrinth's books easier to follow through than with other books from other publishers. We also prefer these books because they are very affordable."
"Business Education Technologies' students find instructions in Labyrinth books easy to follow. We use Labyrinth Publications to supplement classroom instruction in all phases of business and computer training."
"Labyrinth has great customer service and provides desk copies and instructor's materials quickly and with no hassles or long delays. Their introductory books are excellent for students beginning in technology and facilitate learning these essential concepts."
"Our district chose to use Labyrinth Publications books WORD, EXCEL, and ACCESS in our Business Computer Application classes. After using several other textbooks, I have found Labyrinth to be my favorite because it covers the subject well, explains the material well, and gives ample opportunity to try the newly learned skills."
"I order my books always from Labyrinth. The instructions are very clear to follow. The students like the books. I have 350 to 400 students a year attending my class. For many of my students, English is their second language. I never hear any complains about misunderstanding the instructions."
"We get many comments from students and teachers regarding Labyrinth books. The comments are always positive. Examples of some of these comments are:
1. Text presented information clearly and simply.
2. The text and the teacher made the course enjoyable and easy to follow.
3. The book was easy to understand and we had plenty of practice after new concepts.
4. Text was clear, examples were relevant.
5. I enjoyed the hands on aspects which began with the first class.
I use Labyrinth books because they are well written, easy to follow, easy to understand, and cost effective. This combination makes for the best value for the students."
"For 12 years, earlier in my career, I was a Technical Writer for such companies as IBM, HP, and Intel. Most of my tech writing work was (can you remember back that far?) in the pre-Web browser days, and involved user manuals and on-line help for applications. The organization and presentation of instruction, with the goal of using the application to its fullest and getting the most value in terms of capability and efficiency from the application, has always been important to me.
The design of the Labyrinth books by Brian Favro and his writing team provide the most organized, straight-forward presentation of practical, seful instruction of any application instruction books I've read or used. All of the students using these books not only learn the applications, but learn to appreciate how useful they can be."
"We have used Labyrinth products from the beginning. Our teachers love their thorough approach to software applications and the students like the fact that the lessons and screen shots looks just like what they see on their computers. The variety of program lengths make them useful for one day courses or full semester offerings."
"Labyrinth textbooks are the best our students have used. The illustrations and examples are clear and to the point, and logically sequenced. Truly, the best learning investment a student can make."