QuickBooks® Desktop Installation Guide

This guide includes instructions for installing the trial version of QuickBooks Desktop.

QUICKBOOKS ONLINE USERS: If you're taking a QuickBooks Online class, go here for instructions on setting up your Intuit QuickBooks Online account.

Quick Links

Install QuickBooks Desktop | Activate Your Trial | Toggle to the Pro Edition | Common Questions | Trial Software Support

Your trial software is available via the Intuit website using a service called SheerID. Most students are instantly verified after completing the steps as outlined. If you aren't instantly verified, or if your school was added as a custom school, you will go through a second-level verification process that can take about 20 minutes.

This guide is designed for college, university, and trade-school students. If you are a high-school student, your teacher will complete the educator registration.

NOTE! The trial software is for use on a Windows PC. It cannot be installed on Macs or mobile devices using the iOS or Android operating systems. For more info, go here.

Installing QuickBooks Desktop

    Part 1: Register for the Software

  1. Navigate to https://intuit.me/labyrinth-desktop.
  2. Use this link. (Don't go to the Intuit Education main page!)

  3. Fill in the form entirely. Use this illustration as a guide but enter your own information.

    Personal Information form

  4. Click Verify and Continue.
  5. You will either be instantly verified:

    Verified notification

    Or you will be asked to provide additional information:

    Further documentation needed notification

  6. Follow the step for your situation:

  7. Second-Level Verification

  8. Download or scan one of the required forms of verification and save the file to your computer.
  9. Acceptable documents include a class schedule, transcript, tuition receipt, or any official document that shows your full name, school name, and a date within the last three months. Save the file in an accepted format: BMP, GIF, JPG, PNG, or PDF.

    IMPORTANT! Ensure the scan clearly shows your full name that matches the name you entered on the verification form (step 1). Black out or otherwise disguise confidential information, such as your social security number or banking details.
  10. Click Choose File, navigate to and select the file, and click Open.
  11. Choose File

  12. Once the file is uploaded, click Submit for Review.
  13. If the document meets the requirements, you will receive an email with a link to download the software, as well as the license and product numbers. Go to step 8.

    If it doesn't, you will need to resubmit a request for assistance through SheerID.

    Part 2: Install the Software

  14. In the email you received, click the "please click here to download a .exe file" link.
  15. please click here

    The software will download. How it is displayed and accessed depends on your Internet browser. This guide shows Google Chrome.

  16. If necessary, click the Download button. (If you don't see a Download button, skip to the next step.)
  17. Tip! Intuit's How to Install QuickBooks video can be a helpful guide.

  18. Close all open programs, including antivirus programs, then click the .exe file at the bottom of the browser window. When prompted, click Yes to allow QuickBooks to make changes to your computer.
  19. Click Next in the InstallShield Wizard window.
  20. The Intuit Desktop Installer window displays.

  21. Move through the screen(s) for accepting the license agreement.
  22. The process can change at any time. You may need to click Next, Accept & Continue, or something else.

  23. Enter the license and product numbers provided in the email you received and click Next.
  24. please click here

    Enter the license and product numbers sent to you (not the Xs shown here!).

  25. Ensure the Express (recommended) option is selected and click Next.
  26. Click Install in the next window.
  27. The software will install. This can take a little time, so be patient!

  28. When the installation is complete, click Open QuickBooks in the window that appears.
  29. If necessary, click OK in the "How QuickBooks Desktop uses your Internet connection" or other window.
  30. The QuickBooks Home Page is displayed. You may continue to the next topic.

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Activate Your Trial

In order to use the software for the full length of the trial, you must activate it within 30 days.

  1. If a window appears to prompt activation directly after installation, click the Activate button. Otherwise, start the activation process by choosing Help > Activate QuickBooks Desktop and then clicking Activate.
  2. Left figure: Activation screen. Right figure: Help toolbar with the Activate QuickBooks Desktop option highlighted

  3. Follow the step for your situation:
    • If you have an existing Intuit account, sign in.
    • If you don't have an Intuit account, choose to create one. Fill in the fields then click Create Account.

    Here is an example. Use your own information and a secure password!

    Create account screen

  4. Provide all required information (fields shown with an asterisk *) for your customer account and click Next.
  5. In the Company Information and Primary Contact sections, do not use fictitious information. If you don't have a company name, enter your name in the Company Name field.

    In the "Tell us about your company" section, choose the settings shown below.

    Review Your Customer AccountTell us about your company

  6. Print the confirmation page or save it as a PDF file for your records.

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Toggle to Pro - QuickBooks 2019 & Earlier

Your trial software defaults to the Accountant edition. If you're using a Labyrinth QuickBooks Desktop book for 2019 or earlier and your classroom is using Quick Grader, you must toggle to the Pro edition of the software every time you start QuickBooks. Even if your classroom does not use Quick Grader, toggling to Pro ensures your screen fully matches the illustrations and instructions in your book.

Note! If your class is using a QuickBooks Desktop 2020 or Payroll Accounting book, there's no need to toggle to Pro.
  1. From the menu bar, choose File > Toggle to Another Edition.
  2. Toggle

  3. Click in the circle to the left of QuickBooks Pro and click Next.
  4. Select the QuickBooks Edition you want to use

  5. Click Toggle.
  6. It will take a few moments for QuickBooks to toggle to Pro. The title bar will show that you are toggled to the correct edition.

    QuickBooks Desktop Pro 2019 (via Accountant)

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Common Questions

Why do I have to download and install the software, isn't it the same thing? Downloading the software pulls a package from the Internet and places it on your computer. Installing essentially opens that package and sets up the software for use.

Do I have to toggle to the Pro edition? If you're using a QuickBooks Desktop book (2019 and earlier) and Quick Grader, you must toggle to Pro so the system can grade the reports you submit. This also ensures your screen matches the illustrations in the book. Remember to toggle to Pro every time you start QuickBooks. If you're using a QuickBooks Desktop 2020 or Payroll Accounting book, you don't need to toggle to Pro.

What if I am taking a QuickBooks course and a Payroll course at the same time? You only need one installation of the software for both courses.

What if I am taking a QuickBooks course and a Payroll course in different semesters? Intuit allows you to receive one student license during a 12-month period. If you request a second trial license within 12 months, you may be rejected; for assistance, contact Intuit Education Support.

How do I use the QuickBooks trial software with my Payroll Accounting textbook? Refer to your "Payroll Accounting" resource center or eLab course for guidance.

What if I’m using a Mac? Your QuickBooks trial software is for use on Windows-based PCs. It cannot not be installed on Mac computers or mobile devices using the iOS or Android operating system. While Intuit does offer a QuickBooks Desktop for the Mac, they do not provide it to students for free and the files provided with this course will not work with it. For more information about QuickBooks Desktop Mac versions, visit the Intuit website.

What is SheerID and how can I learn more about it? Find SheerID frequently asked questions here.

Trial Software Support

Labyrinth Learning cannot provide technical support for QuickBooks trial software. Intuit Education provides the following support options.

  1. For issues with obtaining a trial software license, contact SheerID.
  2. For installation or registration issues, including site license assistance, email education@intuit.com.
  3. You can also reach the Intuit edu tech support team M-F 6am-6pm PST via live chat. For QuickBooks Desktop tech support, click here.

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